Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Ben came out to investigate a drain problem (bad smell), he checked the drains and found 1 to be blocked, he unblocked it and found the drain to be cracked at the joint, debris was getting caught due to the crack and causing the blockage also a drain plug was missing and a manhole cover had a hairline crack in it. We have had a number of people out over the past 5 weeks for this problem and Ben is the only 1 to find these problems, 🤞 the council get the report and act on it ASAP. Thanks Ben for your help and resolving the problem. ~ Paul B
Today Enviro-rod achieved in one morning what Gateshead Council couldn't handle in over 3 years of intermittent callouts. Our bath was taking 2+ hours to empty, we had to plan who was going to have the morning bath in advance, but following these guys' intervention it took a little over 3 minutes to drain a full-to-the-overflow bath. I didn't catch any names but these guys were professional to a tee, polite and cheerful. It was a pleasure to have them in our home. So happy with the result! ~ Josh Q
Today we had a member of your staff out to fix unblocked drains and pipes. Ben Clark.He was very professional and friendly and looked into the matter with great care and patience. Where other workman came out and couldn't fix the problem, Ben got to the source of the problem and fixed it. It was a pleasure to have such a friendly and caring member of your staff at EnviroRod in our home. 100% great job and very highly rated. ~ St. C
First rate service unblocking our drains and investigating the cause. The engineer Ben Clark was extremely thorough in both investigating and resolving the issue while taking every effort to minimise damage involved in opening up ceased manholes. He cleared everything away afterwards and put everything back as it was before. Thanks for giving me such a good service. ~ Phil S
Hello my name is David Ainsley,31 Bywell Grove Shiremoor, a tenant of North Tyneside council. Matty and Gareth from Leeds visited the property today, to rectify a historical drainage problem.First class service and a pair of brilliant individuals, a true credit to have in your organisation. Many thanks to them and your company in resolving the issues. ~ David A
Absolutley thrilled with the effiency of Adam and Callum who explained step by step what they were doin and why. Were very thorough in their investigation of our property and explained the next steps that needed to be taken. Real down to earth lads, very friendly, could not fault the service in any way. ~ Alison S
Had Envirorod out for some drainage work. Callum attended and was extremely effective and professional. He carried out a comprehensive inspection and communicated effectively what further work would be required. The quote was also very reasonable too. Would not hesitate to use this company again. Thank you Callum for your work. ~ Amy
Been an absolute pleasure to work with Callum and Adam, very smiley happy individuals, very informative with questions asked and always given several options for any problems. Looking forward to work with you guys again if any future problems occur, highly recommended! Thank you guys for the help! ~ Lisa W
I called in the morning and they promised to send an engineer that day. Callum came in the afternoon and sorted the blockage with some impressive machinery! He was very efficient and also a very pleasant young man. I would certainly use Envirorod again. ~ david g
These guys are the very best, and that's coming from somebody who's been in business, and using drain clearance companies, for 40 years. They're super reliable, efficient and reasonably priced. And they're also nice guys. Don't even think about going anywhere else when you have a blocked drain. ~ Fred P
Fantastic service. Arrived on time and resolved all issues quickly. Drains are by nature dirty but all areas worked on were left as they were found no mess. Callum was really helpful and the price charged was very reasonable. Would not hesitate to recommend this company to my friends and family. ~ Richie C
I called Envirorod out for an emergency blockage. They arrived to my house with no issue at all, at the time they said they would arrive. They conducted the works to unblock the blockage. Very polite when arrived and updated me with any updates when needed. Very fast and polite, highly recommended. ~ Owen R
Had a visit from enviroRod tonight as my toilet was very blocked. Bow was our engineer and he was very quick and helpful. He was very thorough and tidied up perfectly after himself. Would recommend to anyone having glamorous issues like we had! ~ Sophee B
Envirorod have been a life saver ! Recently had a Blocked Drain on my property, Were quick to attend and unblock our drain, left our property clean and tidy ! If this happens again we will only be using them ~ Thomas P
Callum and James were fantastic in locating a very peculiar leak at our house! Figured it out quickly (despite some strange historic plumbing choices at play!) and fixed it up. Very pleased! Thanks, guys! ~ Amy
Thank you so much to Callum and James. Excellent service- could not have been more helpful. Responded quickly and resolved the problem. Friendly, polite and efficient service ~ Rachel M
Brilliant from start to finish Fast efficient response, hassle free and no hidden extras Gave a sensible price and did more than I asked. Will use again without hesitation Well done lads 👍 ~ Steven S
speedy efficient service, excellent work by helpful and efficient staff who also went the extra mile to advise on future action to avoid the same problem again ~ joan a
Very professional, highly experienced. Knew exactly what the problem was and how to solve it. Reasonable price, highly recommend. Thank you Callum, Adam and Nelson ~ Aveen
Very nice bloke, happy and considerate. Sorted the issue quickly and effectively and getting repairs sorted promptly. Also loved our puppy! ~ John C
100% recommend put in full effort and was willing to do anything to get the job done very kind….john boyyyyyy ~ Bobbie S
Absolutely lovely lads that have went above and beyond to help sort the issue we have been having 🤞🏻🤞🏻 ~ Steph W
Used these guys for years at both my factory and house, 100% spot on every job and always go above and beyond, can’t recommend enough ~ Barry c
Very professional staff - issue fixed straight away here at Lloyd BMW will alway be using this company moving forwards ~ Aimee O

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